Swaggle pet insurance
From 21 November 2025, Swaggle Pet Insurance will no longer be offering new policies
View documentsProduct related
Standard underwriting criteria apply. Swaggle Pet Insurance is issued by Guild Insurance Limited (ABN 55 004 538 863, AFSL 233791) (Guild). CGBV1 Pty Ltd (trading as: Swaggle) is an authorised representative (AR number 001306894) of Guild, and receives commission for each insurance policy sold. Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement and Target Market Determination before deciding whether to acquire an insurance policy.
Swaggle Pet Insurance Customer Support
Lodge a claim online 24/7, 365 days a year.
Once we have all the necessary documents, it usually takes between 5-10 business days. If we need more information to assess the claim, we will let you know.
Translator and Interpreter Services
When you call, let us know you’d like to use an interpreter and we’ll arrange it for you.
Call us on 1300 738 730.
Translating and Interpreting Services (TIS) are available 24/7 and their interpreters speak over 160 languages. They’re available over the phone and in person.
Book an appointment with TIS, or call them on 131 450.
What to do if you have a complaint
We understand that sometimes issues come up and you may have a complaint. We will always do our best to provide you the highest level of service but if you are not happy or have a complaint or dispute, visit the complaints handling page to find out what to do.
Backed by
