Swaggle Pet Insurance
Get a quote Heading three over a couple lines if we need it.Get up to 100% back on eligible vet bills¹
Choose the right cover for your dog or cat
Basic
Affordable cover providing protection for all accidents and injuries.~
- All accidents and injuries covered
- Limited illness cover
Cover for Cancer, Cruciate Ligament and Joint Dysplasia and Luxation - Up to $10,000 benefit limit
- Up to 100% back on eligible Vet bills
- Cured pre-existing conditions covered
Comprehensive
Extensive cover, including all accidents and common illnesses as well as optional routine health maintenance.~
- All accidents and injuries covered
- Specified illness cover
Cover for the most common 19 illnesses - Up to $12,000 benefit limit
- Up to 100% back on eligible Vet bills
- Cured pre-existing conditions covered
- Optional Extras
Routine Care Lite, Routine Care Plus
Premium
Cover for all accidents and injuries, over 3,000 illnesses as well as optional routine health maintenance and dental.~
- All accidents and injuries covered
- Complete illness cover
Cover for over 3,000 illnesses - Up to $15,000 benefit limit
- Up to 100% back on eligible Vet bills
- Cured pre-existing conditions covered
- Optional Extras
Routine Care Lite, Routine Care Plus, Dental
Terms, conditions, limits and exclusions apply. For full details, please read the
Product Disclosure Statement (PDS)Affordable Pet Insurance for your bundle of fur.
Whether it's a prickly paw or something more serious, our policies are designed to help you focus on your pet and not your wallet.
Choice of vet
Choose who treats your pet. Pick any qualified or registered vet in Australia.²
Guaranteed lifetime cover
Young or old we're here for life. Meaning your pet's coverage won't change based on how old they are.³
Pre-paid vet bills
We pay your scheduled vet bill in advance. Just pay your excess and gap on pre-approved procedures.⁴
Need help choosing?
Compare policiesFrequently Asked Questions
You can choose to receive either 80% or 100% back on eligible vet bills after you pay the applicable excess. A $200 excess applies for accidents and illnesses.
Get a quote now to find out more details.
The total amount payable is up to the policy limit or any sub-limit. Please refer PDS or your policy schedule for more information.
There is a 21 day waiting period for most accidents and illnesses; with the following exceptions:
- There are no waiting periods for Accidental injuries arising from Anaphylactic shock, Burn or Electrocution, Motor Vehicle Accidents or Snake Bite Toxicity
- No waiting periods for optional Routine Care cover
- 6 month waiting period for Cruciate Ligament Conditions
- 6 month waiting period for optional Dental cover
Conditions arising in the waiting period or before the policy starts, are not covered. Please refer to the PDS or your schedule if you are an existing Pet Insurance customer.
A pre-existing condition is an accident or illness that occurred before taking out the policy or within the waiting period, and that you or your vet were aware of or could have been reasonably aware of.
Accidents that have already occurred, ongoing illness and bilateral conditions will not be covered by our policies. Please refer to the PDS and TMDs for more information
Yes, all our policies have a standard excess of $200 for Accident and Illness cover. There are no excesses payable for Routine Care optional cover. Please refer to the PDS or your schedule if you are an existing Pet Insurance customer.
All our policies have an aggregate limit, which is the total amount that you can claim per year.
Sub-limits apply for some illnesses, accidents and optional Routine Care add-ons. This is the amount that you can claim per year for those specific illnesses.
Please refer to the PDS or your schedule if you are an existing Pet Insurance customer.
Terms and conditions
~Waiting periods, exclusions (pre-existing and general), and sublimits apply. See the Product Disclosure Statement for full details.
¹Percentage back based on your selected Benefit Level. Excess, limits and sub-limits may apply. See the Product Disclosure Statement for full details.
²Excluding any additional costs where emergency consultation or treatment was not essential.
³Lifetime cover guaranteed provided a policy is purchased before your pet turns 9 and renewed each year without a break in cover.
⁴Subject to approval. Terms and conditions, limits, exclusions and waiting periods apply. See the Product Disclosure Statement for full details.
Product related
Standard underwriting criteria apply. Swaggle Pet Insurance is issued by Guild Insurance Limited (ABN 55 004 538 863, AFSL 233791) (Guild). CGBV1 Pty Ltd (trading as: Swaggle) is an authorised representative (AR number 001306894) of Guild, and receives commission for each insurance policy sold. Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement and Target Market Determination before deciding whether to acquire an insurance policy.
Swaggle Pet Insurance Customer Support
Lodge a claim online 24/7, 365 days a year.
Once we have all the necessary documents, it usually takes between 5-10 business days. If we need more information to assess the claim, we will let you know.
Translator and Interpreter Services
When you call, let us know you’d like to use an interpreter and we’ll arrange it for you.
Call us on 1300 738 730.
Translating and Interpreting Services (TIS) are available 24/7 and their interpreters speak over 160 languages. They’re available over the phone and in person.
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