Swaggle Auto-Delivery

Swaggle Auto-Delivery allows you to set up automatic repeat orders for all your pet’s favourite products. Simply choose your products and how frequently you want it delivered and let us take care of the rest. 

You get the best value with a guaranteed 5% discount on all items eligible for Auto-Delivery, and you won’t need to worry about running out of your pet essentials. 

Setting up Auto-Delivery is super easy with only 4 simple steps:

1. If a product is available for Auto-Delivery, on the product page, select “Auto-delivery” 
2. Pick how often you want it delivered
3. Add to cart, and head to checkout.
4. Then, manage it anytime through your account.

This offer is available only to first-time Auto-Delivery customers (who have never placed an order for Auto-Delivery on the website). This will be applied automatically once you select Auto-Delivery when adding a product to cart, and you will be able to see the discount applied to your Auto-Delivery items in your cart at checkout. 

The 30% discount off your first Auto-Delivery is only applicable to products eligible for Auto-Delivery, up to a maximum discount of $30 AUD off your total order, applied at checkout. 

The offer will only be applied in the instance that: 

1. You select Auto-Delivery when adding to cart 
2. You leave the auto-applied coupon intact (and do not replace it with another coupon, or remove the coupon) 
3. You are placing an Auto-Delivery order for the first time 

The discount will only be applied to products that you select to put on Auto-Delivery. Products not selected for Auto-Delivery, or that are ineligible for Auto-Delivery, will not have the first-time Auto-Delivery discount applied. 

The first time Auto-Delivery discount cannot be used in conjunction with any other coupons or offers. 

After your first Auto-Delivery, your next Auto-Delivery will revert to the standard 5% off all ongoing Auto-Delivery orders.  

Yes! We understand you might need different pet products at different frequencies, and it is easy to set up multiple Auto-Deliveries. 

The process is the same as setting up your first Auto-Delivery. Once you check out, you will be able to see all your Auto-Deliveries on your dashboard and ‘Auto-Delivery’ tab within your account. 

If you want help setting this up, please contact our Swaggle customer care team here, and they’ll be happy to help! 

No worries! You can change your Auto-Delivery date up to 3 days before your next delivery by selecting My Account -> My Auto-Delivery -> Edit -> Reschedule. All your upcoming orders within the selected Auto-Delivery will reschedule based on your order frequency

Once you have an Auto-Delivery order set up, you will be able to make changes to it that makes it work best for you. This includes adding/removing products, changing the order frequency, changing your delivery address, changing your payment method, and changing the timing of your order (reschedule, pause, or skip a delivery). 

To do this, go to your Auto-Delivery by selecting My Account -> My Auto-Delivery -> Edit. This will let you manage your order and make any changes up to 3 days before your next delivery. 

You will receive a notification regarding your upcoming Auto-Delivery 3 days before your order is processed and your card is charged. You’ll then receive another notification once the order is dispatched and on its way to you.

Yes, you can both pause and skip any upcoming order. To do this select My Account -> My Auto-Delivery -> Edit.